.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Technology Honor for AI Contact Centers and named a Forerunner in two Aragon Study World rumors: AI Broker Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. The company was actually recognized as one of the most tactical supplier in the artificial intelligence Representative Operating systems report.At the primary of Five9’s innovation is their sight for The brand-new CX, where Artificial Intelligence Professionals as well as AI-empowered Human Professionals collaborate to deliver hyper-personalized customer experiences. The firm just recently introduced brand new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use innovation in market advancement and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Investigation Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally named a Forerunner in The Aragon Investigation Entire World for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Analysis Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has been actually called a winner of the 2024 Aragon Research Study Technology Award for Artificial Intelligence Contact Centers. In addition, Five9 has been actually called an Innovator in pair of Aragon Investigation Planet records: AI Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. This recognition from Aragon Investigation underscores Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record jobs Five9 as one of the most
calculated supplier measured in
the document, acknowledging Five9 s key vision for AI-driven innovation in CX. At the center of the technology is Five9’s outlook for The brand-new CX where Artificial Intelligence Professionals and AI-empowered Human Professionals collaborate to provide hyper-personalized, simple consumer knowledge. Through inspiring organizations to supply transformative client interactions while minimizing costs and also improving effectiveness, Five9 is setting brand new requirements for AI-powered solutions in the call center field.
AI is actually foundational for producing awesome consumer experiences, and also our team are actually honored to become recognized by AragonResearch as impressive for our efforts to propel the smart contact center forward, said Jonathan Rosenberg, Principal Technology Policeman and Head of AI, Five9. Our focus has actually been, and will remain to be actually, helping organizations supply those expertises with user friendly devices as well as capacities. Along with each new advancement, our experts take a step forward for each Five9 and also for the market as a whole.
The Aragon Investigation Advancement award determines carriers leveraging lofty use modern technology to not only conform as markets transform, however to actively interrupt and educate just how their markets will grow. Five9 was actually formally provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards ceremony.Five9’s commitment to innovation, particularly its own sight for combinationing artificial intelligence Professionals as well as AI-empowered Human Being Agents, is actually establishing a new specification for exactly how services may provide hyper-personalized and also seamless customer knowledge, claimed Jim Lundy, Owner, CEO and Lead Professional, Aragon Research. This award as well as report identification builds on Five9’s devotion to supplying AI developments for CX.
Earlier this year, the company presented brand new innovations, featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents, that transform the method providers approach CX, driving better end results for each customers as well as representatives. Regarding Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, provides a complete suite of answers to power AI-elevated consumer experiences that deliver better company outcomes and Bring Delight to CX.
Our linked cloud-native offering makes it possible for hyper-personalized consumer adventures as well as even more empowered staff members, bring in every consumer interaction even more connected, uncomplicated, as well as individual. Relied on through 2,500 +customers as well as 1,400+ companions internationally, Five9 unites the electrical power of artificial intelligence, our system, and our individuals to steer AI-elevated CX.For more details, check out www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Set aside.
The identification of an Aragon Study honor victor is actually not a promotion by Aragon Research study of any type of merchant, item, or company. Sight resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major awards carried out Five9( FIVN) succeed in 2024 from Aragon Study? Five9 gained the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Get In Touch With Centers and was actually called a Leader in 2 Aragon Study World documents: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What brand-new AI items carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to completely transform consumer adventure monitoring.Exactly how performs Five9’s( FIVN )BRAND NEW CX sight effect customer care? Five9’s NEW CX sight mixes artificial intelligence Agents with AI-empowered Human Brokers to supply hyper-personalized, simple clientexpertises while reducing expenses and strengthening productivity.
What was actually Five9’s( FIVN) calculated opening in the Aragon Research study Globe 2025 file? Five9was set up as the best tactical provider in the artificial intelligence Representative Operating Systems in the ICC, 2025 record, realizing their strategic eyesight for AI-driven development in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Development
Award
?
Five9 was actually formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards service.